Borgo Santi Apostoli 60/64 Via Borgo SS Apostoli 60/64
Rooster Restaurant Firenze
220 m
Via Porta Rossa
Colle Bereto
120 m
Piazza Degli Strozzi 5/r
Temakinho Florence Strozzi
60 m
Piazza degli Strozzi 14/15 Rosso
Hostaria il Desco
280 m
Via delle Terme 23/R
Reviews and Ratings
Feedback from previous guests about their experience.
84%
enjoyed the hotel and would happily stay again
8.4/10
Great
Rooms
10.0
Location
10.0
Service
9.8
Dining
8.4
Guest reviews
8.4/10
based on 5 reviews
9.3
9.3/10 based on 850 reviews
Jade
United Kingdom,
February
2025
6.2/10
My stay at the Golden Tower Hotel & Spa was a good experience. The hotel's location is truly really good, putting me right in the heart of Florence, close to shopping, restaurants, and major attractions. While I loved the elegant décor and comfort of my room, I did find the breakfast offerings could use more variety and the timing of the hot items wasn't always ideal. Overall, the attentive staff and luxurious touches made it a nice visit, despite some minor kitchen quirks.
Rooms
10.0
My room was beautifully decorated, spacious, and very clean, providing a luxurious feel during my stay. I particularly appreciated the comfortable bed and well-equipped bathroom.
Service
10.0
The staff was exceptionally welcoming and attentive, making my check-in experience lovely. They were proactive in assisting with any requests and even helped retrieve my forgotten passports from the safe, showcasing their commitment to guest satisfaction.
Location
10.0
The hotel's location is perfect, tucked away yet close to all the city’s major sights and dining options. I loved being able to walk to everything I wanted to see, and it was conveniently near the train station.
Dining
8.0
While I enjoyed some aspects of breakfast, such as the quality and taste, I found the limited selection and cold eggs at times a bit disappointing. More variety, especially for vegetarians, would enhance the experience.
Facilities
8.0
The hotel offered nice amenities, though I was disappointed that spa access wasn't included in the stay. Still, the overall atmosphere of the hotel and services available were commendable.
Frederick
United Kingdom,
December
2024
7.0/10
I had a wonderful stay at the Golden Tower Hotel & Spa, enjoying its excellent location and personalized service. The staff was attentive and friendly, always ready to help with recommendations or reservations. Although I found the breakfast options slightly limited compared to other places I've stayed, what was available was certainly delicious. Overall, my experience was good, making this a great choice for anyone visiting Florence.
Rooms
10.0
My room was spacious, quiet, and beautifully appointed, featuring thoughtful amenities that made my stay feel luxurious.
Service
10.0
The hotel staff was amazing, providing authentic interactions and going the extra mile to attend to my needs without being intrusive.
Location
10.0
With its prime location, I could easily walk to the Uffizi and the Duomo, allowing me to immerse myself in all the vibrant Florentine experiences.
Dining
8.0
The breakfast was good, featuring fresh juices and delicious pastries, though I would have appreciated a wider variety of options.
Facilities
9.0
The hotel also boasts lovely spa facilities, and I enjoyed a relaxing manicure during my stay.
Georgia
United Kingdom,
December
2024
5.8/10
My stay at the Golden Tower Hotel & Spa was largely enjoyable, with a prime location and attentive staff enhancing my experience. However, some aspects, like the intricate key card system and limited breakfast variety, could use improvement.
Rooms
10.0
My deluxe room was spacious and well-facilitated, with an impressive waterjet shower treatment. Additionally, I appreciated the complimentary Android device that allowed me to make free calls and access information about the city.
Service
9.0
The service throughout my stay was courteous and attentive, especially during breakfast where the staff went above and beyond to ensure I had a pleasant experience. Their recommendations for restaurants were particularly helpful.
Location
10.0
The hotel's location can't be beaten—right in the heart of Florence, just a short walk to the major attractions and shopping areas. It provided the perfect base for my explorations.
Dining
8.0
While the dining options could have been broadened, I enjoyed a well-prepared meal during one evening when I was too tired to venture out. The limited menu was fresh and delicious, though slightly lacking in variety.
Facilities
7.0
I found the spa facilities to be decent, with a peaceful atmosphere, though I would have preferred clearer information about additional costs for treatments. Room service was also convenient.
Harper
United Kingdom,
November
2024
5.6/10
My stay at the Golden Tower Hotel & Spa was a fantastic experience overall. The location is unbeatable, right in the heart of Florence and close to major sights, which allowed me to explore easily. The personalized service from the staff made me feel truly valued, though I wish there were a bit more variety at breakfast to match the hotel's high standards.
Rooms
10.0
I booked a Junior Suite, which was beautifully appointed and spacious, providing a relaxing retreat after busy days. The room came with nice touches like a coffee maker and an impressive bathroom, contributing to a luxurious feel.
Service
10.0
The service was great; the staff was warm and eager to assist, whether it was helping with restaurant reservations or making sure I was comfortable in my room. They had this engaging way of asking about my stay without being intrusive, which I really appreciated.
Location
10.0
The location couldn't have been better. Nestled in a quiet street yet just a short walk from all the iconic attractions, it made getting around a breeze. I felt like I was in the heart of it all but still had my peaceful escape.
Dining
8.0
Breakfast had great potential but could be improved; while there were some delicious options like fresh pastries and beautiful fruits, the variety was a bit lacking. Some items like eggs were cold by the time I arrived, which was disappointing considering the hotel’s reputation.
Facilities
9.0
I loved the complimentary perks like water and sweet treats left in my room every evening. While the spa was lovely, I felt the hotel could benefit from a gym to round out the offerings.
David
United Kingdom,
November
2024
5.2/10
My stay at the Golden Tower Hotel & Spa was really good, highlighted by the kindness of the staff and the luxurious accommodations. The location was fantastic, allowing easy access to key attractions in Florence. However, I found the mobile connection in my room to be a bit weak due to the building's structure, which was a minor inconvenience. Overall, the experience was good and nice! 😊
Rooms
10.0
The suite I stayed in was superb—spacious and comfortable with a modern bathroom that included two large showers. Beautifully decorated with high-quality furniture, I felt pampered throughout my stay.
Service
10.0
The staff were incredibly helpful, especially Helenia at the front desk who went above and beyond to assist with restaurant recommendations and reservations. Their professionalism and dedication greatly enhanced my experience.
Location
10.0
The hotel's location is unbeatable, with all major attractions within walking distance. It was a joy to explore Florence and then return to the quiet ambiance of the hotel each evening.
Dining
10.0
Breakfast offered a generous variety, including pancakes, scrambled eggs, and freshly brewed coffee. Each morning felt special, complemented by the good atmosphere of the dining area.
Facilities
9.0
Even though I didn't have access to the spa facilities due to age restrictions for kids, I appreciated the amenities provided, including a welcome drink upon arrival and daily turndown service.
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